Platform
Everything a request needs, from intake to done.
Rubicon connects the form that collects information to the process that acts on it, the people who do the work and the numbers that show how it went.
Collect accurate information
Forms with conditional questions, validation, multiple languages and lookups against your own reference lists — including lists with 100,000 entries.
- Show or hide questions with nested AND / OR rules
- Cascading selections, e.g. region → site → equipment
- Supporting-document upload that suggests answers for review
Automate decisions
Every published form can start a process. Routing rules decide who reviews a request, which path it follows and when it is complete.
- Branching by answers such as priority or cost
- Approve, reject, request more information
- Webhooks to the systems you already run
Coordinate teams
Requests arrive in a shared work queue with owners, priorities and a full history of every action taken.
- Assign, start, complete and add notes
- Clarification requests sent back to the requester
- AI review that summarises a request and suggests a next step — a person always decides
Track results
Operational analytics are calculated from real requests: volumes, cycle time, backlog and outcomes.
Safe change
Published forms and processes are immutable versions. Editing a draft never changes what people are filling in today, and every request remembers the exact version it used.